Reschedule or Cancel Your IELTS Test

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Find out what you need for rescheduling or cancelling your IELTS test. Here we will familiarize you with the rescheduling and cancellation policies of your IELTS test center, as these may vary between locations and test providers (IDP Education and British Council). Pay attention to any fees, deadlines, and requirements associated with rescheduling or canceling your test.

Here is what you need to know if you are planning on rescheduling or cancelling your IELTS test.

• If you reschedule or cancel your application more than five (5) weeks before the test date, you will receive a refund minus an administration charge.
• If you reschedule or cancel within five (5) weeks of the test date, you will be charged the full fee unless you have a serious medical reason.
• If you provide a medical certificate within five (5) days of the test date, you will receive a refund minus the local administrative cost.

You can contact your test centre to get the latest information on this process.

Diving into the details, rescheduling or canceling your IELTS test can be done by following these steps:

Contact the test center to reschedule or cancel

Reach out to the test center where you booked your IELTS test by phone or email, or visit the center in person. Be prepared to provide your full name, test date, and reference number.

Alternatively, you can go to either the IDP Education or British Council IELTS websites, depending on the organization you registered with. Look for the “Find a Test Location” or “Test Centre Locator” option on the website. Enter your country or city in the search box, and a list of test centres will be displayed. Select the test centre where you booked your IELTS test. You will find the contact information for your test centre, which typically includes the address, phone number, email, and website.

Once you have the contact details, you can reach out to your IELTS test centre by phone, email, or in-person visit, depending on your preference and the urgency of your inquiry. Make sure to have your IELTS test booking details, such as your full name, test date, and reference number, available when contacting the test centre for any questions, rescheduling, or cancellation.

The necessary rescheduling or cancellation forms

Depending on your test center’s procedures, you may need to fill out a rescheduling or cancellation form. Ensure that all the required information is accurate and legible. The specific forms required to reschedule or cancel your IELTS test may vary depending on the test center and the organization you registered with (IDP Education or British Council). However, here are the general steps and forms you may need to complete:

 Rescheduling Form:

• Visit the official IELTS website (IDP Education or British Council) and log in to your account.
• Look for the option to reschedule your test, which may be found under “My Tests” or “Test Details.”
• Fill out the online rescheduling form, providing the necessary details, such as your preferred new test date.

 Cancellation Form:

• Access your IELTS account on the official website (IDP Education or British Council).
• Locate the option to cancel your test, typically found under “My Tests” or “Test Details.”
• Complete the online cancellation form, including any required information and reasons for cancellation.

 Additional Forms:

• In some cases, your test center may require additional forms to process your rescheduling or cancellation request. These forms may need to be submitted via email or in person at the test center.

Ensure that you carefully read and follow the instructions provided by your test center and the IELTS organization regarding the rescheduling or cancellation process. Keep in mind that there may be fees associated with these changes, and the availability of new test dates might be limited.

Confirm the changes

Make sure you receive a confirmation from the test center regarding your rescheduled test date or cancellation. This may come in the form of an email. A confirmation email regarding test rescheduling or cancellation from your IELTS test centre typically includes the following information:

• Personal Details: Your full name, candidate number, and contact information.
• Test Information: The type of test (IELTS Academic or General Training), the original test date, and the new test date (in case of rescheduling).
• Test Centre Details: The name, address, and contact information of your test centre.
• Reference Number: A unique reference number for your rescheduling or cancellation request.
• Confirmation Statement: A statement confirming that your request has been processed and whether it was approved or denied.
• Rescheduling/Cancellation Policy: A brief outline of the test centre’s rescheduling or cancellation policy, including any applicable fees, deadlines, and requirements.
• Further Steps or Instructions: Any additional steps or actions you may need to take, such as completing additional forms or providing documentation.
• Contact Information: Details on how to contact the test centre if you have any questions or concerns.

Ensure that you review the confirmation email carefully and keep it for your records, as it serves as proof of your rescheduling or cancellation request. If you find any errors or discrepancies, contact your test centre immediately to have them corrected.

It’s essential to keep in mind that rescheduling or canceling your IELTS test may have implications for your test fees, available test dates, and potential implications if you’re applying to universities or other institutions that require your IELTS scores. Always plan ahead and consult with your test center for the most up-to-date information and assistance.

Other Frequently Asked Questions

Q: What can I do if I arrive late for my test because of reasons out of my control?

A: Difficulties and accidents are a part of daily life. Many candidates have had to reschedule or cancel their IELTS tests as a result. You should let the test centre know immediately if anything has gone wrong, meaning that you cannot arrive on time for your test. Your IELTS test centre might provide you with an opportunity to take the test on a later date that’s currently open for registration.

Q: Is there anything I can do if I am absent on my IELTS test day due to sickness?

A: If a significant health issue prevents you from participating in your IELTS test and you have no choice except rescheduling or cancelling your IELTS Test, presenting a medical certificate within a 5-day window before the test date will allow you to get a refund. However, you must pay the regional administrative fees. Failure to attend the test without any prior notice will result in the complete loss of your test fee.

In Conclusion

The IFI IDP Qatar IELTS test centre is dedicated to managing test rescheduling and cancellation requests with the highest level of attention and care. We understand that unforeseen circumstances may arise, prompting the need for test date changes or cancellations. Our team is committed to providing clear communication, efficient processing, and comprehensive support to ensure that each test taker’s experience is handled with professionalism and understanding. Rest assured that when you choose the IFI IDP Qatar IELTS test centre, your needs and concerns are our top, if not the only, priority, and we are here to assist you all the way.

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